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TeamViewer Remote Access
Access up to 3 unattended devices
- 1 Licensed user
-
1 Concurrent connection (channel)
Up to 3 concurrent sessions per channel (in tabs) - 3 Managed devices
- Remote printing
- File transfer / queuing
- Phone support (in 33 languages)
- Mobile device support (add-on)
- Unlimited attended devices to connect to
- Record and playback sessions
- Switch sides
- Custom branding
TeamViewer Business
Access up to 200 unattended devices
- 1 Licensed user
-
1 Concurrent connection (channel)
Up to 3 concurrent sessions per channel (in tabs) - 200 Managed devices
- Remote printing
- File transfer / queuing
- Phone support (in 33 languages)
- Mobile device support (add-on)
- Unlimited attended devices to connect to
- Record and playback sessions
- Switch sides
- Custom branding
View available add-ons (3)
- Asset Management
- Device Monitoring
- TeamViewer Assist AR Lite
Add-ons can be selected at checkout.
Compare Plan Features
|
Feature List
|
TeamViewer Remote Access
|
TeamViewer Business
|
|---|---|---|
| Security | ||
| Granular access management in order to protect devices Restrict access to your devices to specific accounts or TeamViewer IDs. | ||
| 256 bit AES End-to-End Encryption | ||
| Trusted devices Trusted Devices provides an extra layer of security for your TeamViewer Account. As a preventive measure to ensure your account's security, you need to authorize new devices on which you sign in to your TeamViewer Account for the first time. | ||
| Two-factor authentication | ||
| Block- and Allow-lists | ||
| Add-ons | ||
| Asset Management | ||
| Device Monitoring | ||
| TeamViewer Assist AR Lite | ||
| Mobile Device Management | ||
| Platform Coverage | ||
| Cross-device access to desktops | ||
| Support for mobile devices (also mobile to mobile) TeamViewer offers the widest coverage for remote access and support for all Android devices, plus industry-first iOS screen sharing. | Available as Addon | |
| Connection to the following Operating Systems | Windows, macOS, Linux | Windows, macOS, Linux |
| Connection from the following Operating Systems | Windows, macOS, Linux, Android, iOS, ChromeOS | Windows, macOS, Linux, Android, iOS, ChromeOS |
| TeamViewer web client Start outgoing connections from Google Chrome, Mozilla Firefox, Opera or Microsoft Edge on Windows and macOS. Available via the Management Console. | ||
| Remote Access & Remote Work | ||
| VPN TeamViewer has a built-in VPN service that allows you to connect to a device to share windows file shares and to share printers. This is achieved by the creation of a secure data tunnel or virtual point-to-point access between the host and the client. Once the connection is established, data is sent and received with the same security, functionality, and management policies as if the systems were in the same network location. | ||
| Secure Unattended Access | ||
| Remote Printing | ||
| Remote Sound Transmitts audio from the remote side. | ||
| Black screen & block remote input Keyboard, mouse, and other local input devices are blocked. | ||
| Wake-on-LAN | ||
| Proxy Support Allow TeamViewer to set up connections though a proxy server | ||
| Multiple monitor support | ||
| Remote Administration & Support | ||
| VoiP, Video, Chat during remote control session | ||
| Switch Sides Switch sides allows you to switch who is remote controlling and who is being remote controlled. | ||
| Number of devices to connect from Number of devices that can be used to establish an outgoing connection to another device. | Unlimited | 3 |
| Number of devices to connect to | 3 | Unlimited |
| Concurrent connections (channels) included Multiple sessions at a time (channels). | 1 | 1 |
| Number of concurrent sessions per concurrent user Maximum number of sessions in separate tabs. | 3 | 3 |
| Remotely Access & Control devices | Yes, to a specific number of devices (depends on license) | |
| Custom branding | ||
| Remotely install TeamViewer Host Remotely installing a Host module can be accomplished by first connecting using a QuickSupport module. You can then remotely convert the QuickSupport module to a Host module installation. | ||
| In-session automation/scripting (number of scripts) | 5 | |
| File transfer Various ways of file transfer drag & drop, copy & paste, transfer manager. | ||
| File transfer queuing | ||
| Assign service cases to other technicians Manage and distribute incoming support requests (service queue). | ||
| Service Queue Whether they come in as standard service cases or emergency requests, support tickets can quickly pile up. By using the service queue within TeamViewer to manage customer-initiated service cases, your support team can more efficiently organize, prioritize, and resolve them. | ||
| Service case creation per hour | 10 | |
| Service case notifications | ||
| Service case chat | ||
| SOS Button Allows your customer to request support from you with a simple double click on a desktop icon. | ||
| UAC (User Account Control) support With Windows Vista, Microsoft introduced UAC, which leads to a password prompt, whenever administrative activities are being performed. This is an additional security feature of Microsoft Windows. TeamViewer is compatible with UAC and works automatically on operating systems with User Account Control (UAC). | ||
| Terminal server support (connect into user sessions) On a server OS, there is always a server ID, additionally each user profile will have a unique user ID. That way you can connect into each user session e.g. running on a terminal server. | ||
| Record and playback remote sessions | ||
| User & Device Management | ||
| Device management | ||
| Managed devices Devices centrally managed within the company profile by the administrator - enables device specific features such as 'Unattended Access' and 'wake on LAN'. | Yes, number depends on license | 200 |
| Licensed users Licensed users are the users in a company profile who are assigned to a specific license (e.g. a Corporate license) and can use this license to make connections. | 1 | 1 |
| Find nearby contacts | ||
| Group sharing Share a group from the TeamViewer software to a contact that you have in your Computers and Contacts list. | ||
| (Device) Policies – number of policies | 5 | |
| Company Address Book The Company Address Book allows company administrators to provide a list of all users to everyone associated to the same company profile. Company administrators can centrally manage which users will be excluded from the Company Address Book. | ||
| Software Integrations | ||
| Web API (general application programming interface) | ||
| Web API rate limit | 7.200 requests per 24h | |
| Web-Chat-SDK | ||
| Service | ||
| Tech Support via Phone | ||
TeamViewer Premium
Access up to 300 unattended devices
- 15 Licensed users
-
1 Concurrent connection (channel)
Up to 10 concurrent sessions per channel (in tabs) - 300 Managed devices
- Phone support (in 33 languages)
- Unlimited devices to connect to
- Unlimited devices to connect from
- Outgoing connection reporting
- Mobile device support (add-on)
- AI Session Insights
- Incoming connection reporting
- Mass deployment
- Standard integrations add-on (ServiceNow, Freshworks, Zendesk, Jamf, Miradore and others)
View available add-ons (4)
- Asset Management
- Device Monitoring
- TeamViewer Assist AR Lite
- Mobile Device Management
Add-ons can be selected at checkout.
TeamViewer Corporate
Access up to 500 unattended devices
- 30 Licensed users
-
3 Concurrent connections (channels)
Up to 15 concurrent sessions per channel (in tabs) - 500 Managed devices
- Phone support (in 33 languages)
- Unlimited devices to connect to
- Unlimited devices to connect from
- Outgoing connection reporting
- Mobile device support (add-on)
-
AI Session Insights
New
Introducing, game-changing AI features
Session Insights automatically generates high-quality summaries of support sessions and a detailed record of all actions. 20 sessions available per month as a trial.
Session Analytics make it easy to gain deep insights into your support patterns, identify recurring issues, and monitor your team's time.
- Incoming connection reporting
- Mass deployment
- Standard integrations add-on (ServiceNow, Freshworks, Zendesk, Jamf, Miradore and others)
View available add-ons (4)- Asset Management
- Device Monitoring
- TeamViewer Assist AR Lite
- Mobile Device Management
Add-ons can be selected at checkout.
Compare Plan Features
|
Feature List
|
TeamViewer Premium
|
TeamViewer Corporate
|
|---|---|---|
| Security | ||
| Granular access management in order to protect devices Restrict access to your devices to specific accounts or TeamViewer IDs. | ||
| 256 bit AES End-to-End Encryption | ||
| Trusted devices Trusted Devices provides an extra layer of security for your TeamViewer Account. As a preventive measure to ensure your account's security, you need to authorize new devices on which you sign in to your TeamViewer Account for the first time. | ||
| Two-factor authentication | ||
| Block- and Allow-lists | ||
| Add-ons | ||
| Asset Management | ||
| Device Monitoring | ||
| TeamViewer Assist AR Lite | ||
| Mobile Device Management | ||
| Platform Coverage | ||
| Cross-device access to desktops | ||
| Support for mobile devices (also mobile to mobile) TeamViewer offers the widest coverage for remote access and support for all Android devices, plus industry-first iOS screen sharing. | Available as Addon | Available as Addon |
| Connection to the following Operating Systems | Windows, macOS, Linux | Windows, macOS, Linux |
| Connection to Linux headless devices Connection to Linux devices without a graphical user interface. Connect directly to the terminal (command line, shell, console, VT, etc.). | ||
| Connection from the following Operating Systems | Windows, macOS, Linux, Android, iOS, ChromeOS | Windows, macOS, Linux, Android, iOS, ChromeOS |
| TeamViewer web client Start outgoing connections from Google Chrome, Mozilla Firefox, Opera or Microsoft Edge on Windows and macOS. Available via the Management Console. | ||
| Remote Access & Remote Work | ||
| VPN TeamViewer has a built-in VPN service that allows you to connect to a device to share windows file shares and to share printers. This is achieved by the creation of a secure data tunnel or virtual point-to-point access between the host and the client. Once the connection is established, data is sent and received with the same security, functionality, and management policies as if the systems were in the same network location. | ||
| Secure Unattended Access | ||
| Remote Printing | ||
| Remote Sound Transmitts audio from the remote side. | ||
| Black screen & block remote input Keyboard, mouse, and other local input devices are blocked. | ||
| Wake-on-LAN | ||
| Proxy Support Allow TeamViewer to set up connections though a proxy server | ||
| Multiple monitor support | ||
| Remote Administration & Support | ||
| VoiP, Video, Chat during remote control session | ||
| Switch Sides Switch sides allows you to switch who is remote controlling and who is being remote controlled. | ||
| Number of devices to connect from Number of devices that can be used to establish an outgoing connection to another device. | Unlimited | Unlimited |
| Concurrent connections (channels) included Multiple sessions at a time (channels). | 1 | 3 |
| Number of concurrent sessions per concurrent user Maximum number of sessions in separate tabs. | 10 | 15 |
| Remotely Access & Control devices | ||
| Custom branding | ||
| Remote Quick Steps Predefined set of actions which can be performed with one click | ||
| Remotely install TeamViewer Host Remotely installing a Host module can be accomplished by first connecting using a QuickSupport module. You can then remotely convert the QuickSupport module to a Host module installation. | ||
| Invite additional participants and session handover | ||
| In-session automation/scripting (number of scripts) | 15 | 30 |
| File transfer Various ways of file transfer drag & drop, copy & paste, transfer manager. | ||
| File transfer queuing | ||
| Assign service cases to other technicians Manage and distribute incoming support requests (service queue). | ||
| Service Queue Whether they come in as standard service cases or emergency requests, support tickets can quickly pile up. By using the service queue within TeamViewer to manage customer-initiated service cases, your support team can more efficiently organize, prioritize, and resolve them. | ||
| Service case creation per hour | 15 | 45 |
| Service case notifications | ||
| Service case chat | ||
| Service case reporting | ||
| Customer satisfaction rating | ||
| SOS Button Allows your customer to request support from you with a simple double click on a desktop icon. | ||
| UAC (User Account Control) support With Windows Vista, Microsoft introduced UAC, which leads to a password prompt, whenever administrative activities are being performed. This is an additional security feature of Microsoft Windows. TeamViewer is compatible with UAC and works automatically on operating systems with User Account Control (UAC). | ||
| Terminal server support (connect into user sessions) On a server OS, there is always a server ID, additionally each user profile will have a unique user ID. That way you can connect into each user session e.g. running on a terminal server. | ||
| Record and playback remote sessions | ||
| Device access reporting Report incoming connections to a device. | ||
| User access reporting Report on outgoing connections from an user's device to a remote device. | ||
| Connection billing Enables the service provider to set rates and bill their customers (based on support connections). | ||
| User & Device Management | ||
| Upgrade concurrent connections (channels) | max. 4 additional (total 5) | max. 7 additional (total 10) |
| Device management | ||
| Managed devices Devices centrally managed within the company profile by the administrator - enables device specific features such as 'Unattended Access' and 'wake on LAN'. | 300 | 500 |
| Licensed users Licensed users are the users in a company profile who are assigned to a specific license (e.g. a Corporate license) and can use this license to make connections. | 15 | 30 |
| Number of licenses manageable with one account | 1 | 1 |
| Dedicated Connection Groups Use concurrent user groups to assign the TeamViewer channels of your license to users from your company profile. | ||
| Find nearby contacts | ||
| Group sharing Share a group from the TeamViewer software to a contact that you have in your Computers and Contacts list. | ||
| (Device) Policies – number of policies | 10 | 15 |
| Set device policies via API | ||
| User management | ||
| Customized device information | ||
| Create custom fields for computers & contacts list | 5 | 15 |
| Create groups & subgroups for computers & contacts list | ||
| Mass deployment (MSI package - rollout TeamViewer via script) | ||
| Company Address Book The Company Address Book allows company administrators to provide a list of all users to everyone associated to the same company profile. Company administrators can centrally manage which users will be excluded from the Company Address Book. | ||
| Enhanced functions for large enterprises | ||
| Remote Worker A remote worker contains TeamViewer Remote Access functionality as described in the "TeamViewer Remote Access" subscription plan | Up to 25 addon users | Up to 25 addon users |
| Software Integrations | ||
| Web API (general application programming interface) | ||
| Web API rate limit | 14.400 requests per 24h | 36.000 requests per 24h |
| Web-Chat-SDK | ||
| Zendesk - Standard Integration | Available as 'Standard integrations addon' | |
| Freshworks - Standard Integration | Available as 'Standard integrations addon' | |
| Atlassian Jira - Cloud & Server Integration | Available as 'Standard integrations addon' | |
| Microsoft Azure VMExtension | Available as 'Standard integrations addon' | |
| ServiceNow Standard | Available as 'Standard integrations addon' | |
| Sophos | Available as 'Standard integrations addon' | |
| AD Connector (manual AD Sync) | ||
| JAMF | Available as 'Standard integrations addon' | |
| Service | ||
| Tech Support via Phone | ||
TeamViewer Tensor
TeamViewer Tensor™ is an enterprise remote connectivity cloud platform, enabling organizations to deploy a large-scale IT management framework to access, support, and control any device or machine quickly and easily from anywhere, anytime.
- Fully customized license
- Additional features for Enterprises
- Single-Sign On (SSO)
- Mobile SDK (as add-on)
- Enterprise Integration AddOn (as Add-On)
-
AI Session Insights
New
Introducing, game-changing AI features
Session Insights automatically generates high-quality summaries of support sessions and a detailed record of all actions. 20 sessions available per month as a trial.
Session Analytics make it easy to gain deep insights into your support patterns, identify recurring issues, and monitor your team's time.
- Enhanced Mass Deployment (MSI)
- Auditability (Audit log and API)
- Premium 24-hour support available (SLA required)
Let us tailor a solution for you
Contact Us
Compare Plan Features
|
Feature List
|
TeamViewer Tensor
|
|---|---|
| Security | |
| Granular access management in order to protect devices Restrict access to your devices to specific accounts or TeamViewer IDs. | |
| 256 bit AES End-to-End Encryption | |
| Trusted devices Trusted Devices provides an extra layer of security for your TeamViewer Account. As a preventive measure to ensure your account's security, you need to authorize new devices on which you sign in to your TeamViewer Account for the first time. | |
| Two-factor authentication | |
| Block- and Allow-lists | |
| Platform Coverage | |
| Cross-device access to desktops | |
| Support for mobile devices (also mobile to mobile) TeamViewer offers the widest coverage for remote access and support for all Android devices, plus industry-first iOS screen sharing. | |
| Connection to the following Operating Systems | Windows, macOS, Linux |
| Connection to Linux headless devices Connection to Linux devices without a graphical user interface. Connect directly to the terminal (command line, shell, console, VT, etc.). | |
| Connection from the following Operating Systems | Windows, macOS, Linux, Android, iOS, ChromeOS |
| TeamViewer web client Start outgoing connections from Google Chrome, Mozilla Firefox, Opera or Microsoft Edge on Windows and macOS. Available via the Management Console. | |
| Remote Access & Remote Work | |
| VPN TeamViewer has a built-in VPN service that allows you to connect to a device to share windows file shares and to share printers. This is achieved by the creation of a secure data tunnel or virtual point-to-point access between the host and the client. Once the connection is established, data is sent and received with the same security, functionality, and management policies as if the systems were in the same network location. | |
| Secure Unattended Access | |
| Remote Printing | |
| Remote Sound Transmitts audio from the remote side. | |
| Black screen & block remote input Keyboard, mouse, and other local input devices are blocked. | |
| Wake-on-LAN | |
| Proxy Support Allow TeamViewer to set up connections though a proxy server | |
| Multiple monitor support | |
| Remote Administration & Support | |
| VoiP, Video, Chat during remote control session | |
| Switch Sides Switch sides allows you to switch who is remote controlling and who is being remote controlled. | |
| Number of devices to connect from Number of devices that can be used to establish an outgoing connection to another device. | Unlimited |
| Concurrent connections (channels) included Multiple sessions at a time (channels). | Not applicable due to license model |
| Number of concurrent sessions per concurrent user Maximum number of sessions in separate tabs. | 15 |
| Remotely Access & Control devices | |
| Custom branding | |
| Remote Quick Steps Predefined set of actions which can be performed with one click | |
| Remotely install TeamViewer Host Remotely installing a Host module can be accomplished by first connecting using a QuickSupport module. You can then remotely convert the QuickSupport module to a Host module installation. | |
| Invite additional participants and session handover | |
| In-session automation/scripting (number of scripts) | 50 |
| File transfer Various ways of file transfer drag & drop, copy & paste, transfer manager. | |
| File transfer queuing | |
| Assign service cases to other technicians Manage and distribute incoming support requests (service queue). | |
| Service Queue Whether they come in as standard service cases or emergency requests, support tickets can quickly pile up. By using the service queue within TeamViewer to manage customer-initiated service cases, your support team can more efficiently organize, prioritize, and resolve them. | |
| Service case creation per hour | 60 |
| Service case notifications | |
| Service case chat | |
| Service case reporting | |
| Customer satisfaction rating | |
| SOS Button Allows your customer to request support from you with a simple double click on a desktop icon. | |
| UAC (User Account Control) support With Windows Vista, Microsoft introduced UAC, which leads to a password prompt, whenever administrative activities are being performed. This is an additional security feature of Microsoft Windows. TeamViewer is compatible with UAC and works automatically on operating systems with User Account Control (UAC). | |
| Terminal server support (connect into user sessions) On a server OS, there is always a server ID, additionally each user profile will have a unique user ID. That way you can connect into each user session e.g. running on a terminal server. | |
| Record and playback remote sessions | |
| Device access reporting Report incoming connections to a device. | |
| User access reporting Report on outgoing connections from an user's device to a remote device. | |
| Connection billing Enables the service provider to set rates and bill their customers (based on support connections). | |
| User & Device Management | |
| Upgrade concurrent connections (channels) | Not applicable due to license model |
| Device management | |
| Managed devices Devices centrally managed within the company profile by the administrator - enables device specific features such as 'Unattended Access' and 'wake on LAN'. | Yes, number depends on license |
| Licensed users Licensed users are the users in a company profile who are assigned to a specific license (e.g. a Corporate license) and can use this license to make connections. | Yes, number depends on license |
| Number of licenses manageable with one account | Yes, number depends on license |
| Dedicated Connection Groups Use concurrent user groups to assign the TeamViewer channels of your license to users from your company profile. | |
| Find nearby contacts | |
| Group sharing Share a group from the TeamViewer software to a contact that you have in your Computers and Contacts list. | |
| (Device) Policies – number of policies | 60 |
| Set device policies via API | |
| User management | |
| Customized device information | |
| Create custom fields for computers & contacts list | 25 |
| Create groups & subgroups for computers & contacts list | |
| Mass deployment (MSI package - rollout TeamViewer via script) | |
| Company Address Book The Company Address Book allows company administrators to provide a list of all users to everyone associated to the same company profile. Company administrators can centrally manage which users will be excluded from the Company Address Book. | |
| Enhanced functions for large enterprises | |
| Enhanced Mass Deployment (on top of MSI package) | |
| Conditional Access Router Standard Conditional Access Router includes 1 router, up to 100 parallel sessions (more parallel sessions available with additional Router) | Yes, number depends on license |
| Single Sign-On (SSO) | |
| Auditability (Audit log and API) | |
| SDK (Software development kit) Allows implementation of TeamViewer technologies into customer mobile applications | Available as Addon |
| REACH API (Remote Management, Mobile Device Management API) | Yes, number depends on license |
| Tensor Agent An Agent is a natural person identified with a personalized login and can use the full feature set of TeamViewer Tensor with the limitations according to the scope of the license. One of the Agents must have company administrator permission in the TeamViewer Management Console (the “Company Administrator Agent”). | Yes, number depends on license |
| Tensor Light Agent A Tensor Light Agent is a natural person first identified with a personalized login and can use the full feature set of TeamViewer Tensor with the limitations according to the scope of the license. Tensor Light Agents shall be allowed to establish up to 20 connections via the TeamViewer Software and Server Services per Tensor Light Agent per calendar month. | Yes, number depends on license |
| Remote Worker A remote worker contains TeamViewer Remote Access functionality as described in the "TeamViewer Remote Access" subscription plan | Yes, number depends on license |
| User Groups | |
| Software Integrations | |
| Web API (general application programming interface) | |
| Web API rate limit | 48.000 requests per 24h |
| Web-Chat-SDK | |
| Microsoft Intune | Available as 'Enterprise integrations addon' |
| Zendesk - Standard Integration | Available as 'Enterprise integrations addon' |
| Zendesk - Enterprise Integration | Available as 'Enterprise integrations addon' |
| Freshworks - Standard Integration | Available as 'Enterprise integrations addon' |
| Freshworks - Enterprise Integration | Available as 'Enterprise integrations addon' |
| Salesforce | Available as 'Enterprise integrations addon' |
| Atlassian Jira - Cloud & Server Integration | Available as 'Enterprise integrations addon' |
| Atlassian JIRA - Data Center Integration | Available as 'Enterprise integrations addon' |
| Microsoft Dynamics 365 | Available as 'Enterprise integrations addon' |
| AppTec 360 EMM | Available as 'Enterprise integrations addon' |
| IBM Maximo | Available as 'Enterprise integrations addon' |
| EloView | Available as 'Enterprise integrations addon' |
| Cherwell | Available as 'Enterprise integrations addon' |
| Microsoft Azure VMExtension | Available as 'Enterprise integrations addon' |
| ServiceNow Standard | Available as 'Enterprise integrations addon' |
| ServiceNow Enterprise | Available as 'Enterprise integrations addon' |
| Sophos | Available as 'Enterprise integrations addon' |
| Zoho | Available as 'Enterprise integrations addon' |
| Microsoft Active Directory (SSO) | |
| Okta (SSO) | |
| AD Connector (manual AD Sync) | |
| ManageEngine | Available as 'Enterprise integrations addon' |
| JAMF | Available as 'Enterprise integrations addon' |
| REACH API | Available as 'Enterprise integrations addon' |
| Slack | Available as 'Enterprise integrations addon' |
| Service | |
| Tech Support via Phone | |